FAQs
FAQs
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How do I sign up ?
You can sign up via our website www.globalexpressstlucia.com or call in to sign up.
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Is it free to sign up?
Yes it is.
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Can I use my address to only place orders online?
No you can also use it if a family member would like to send you something via Air Or Sea.
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Can I do the pack a box year round?
Yes you can ,you can choose to do your grocery boxes at any time.
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Do I need to stick to the list online?
No You can create your own list and it will be processed.
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How long does it take for a package to accumulate rent?
One week.
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What are your rates?
Air $10.00 per pound
Sea $25 per cubic feet
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Do I need to insure my packages?
You can Insure your packages if you like, Let us know before package arrives to our warehouse.
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Do I need to pay customs duties?
Yes you do if the cost of the item is above US $22.
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Do I need to submit invoices?
Yes you do ,you can upload invoices on our website or email them to shoponline@globalexpressstlucia.com
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How many Locations do you have?
We have two locations,one in Marisule and one on Brazil street.
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Can I ask for my packages to be picked up at any location?
Yes you can.
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Can I send someone to pick up a package on my behalf?
Yes you can but you would need to send authorization to do so.